Secure your email and preserve the evidence
If an account or device in Palmerston North has been compromised, use a separate trusted device for recovery. Keep login alerts, original messages, screenshots and payment references. Avoid wiping a device before the evidence and recovery options have been reviewed.
Start with the account that receives your password-reset messages. Use the provider’s official recovery process, review unfamiliar sessions and recovery details, and check for unexpected forwarding rules. If a payment may be affected, contact your bank using a known number.
